Authorise ANKA support to act as this tenant

Declares a time-boxed, revocable authorisation for the PLATFORM_SUPER_ADMIN
role to impersonate this tenant. While the authorisation is live — and ONLY while it
is live — the standing SaaS refusal is lifted.

The window is fixed at declaration. Default 8 hours (one support

shift), hard ceiling 24. A request above the ceiling is refused with 400 and
no row is written
; it is never silently reduced, because the governance value
of a declaration is that its stated terms are its terms.

At most one authorisation per tenant. A second declaration while

one is LIVE is refused 409 — an authorisation is never replaced, so a repeated request
cannot silently extend the window it was granted for. A LAPSED authorisation is
cleared and the declaration proceeds; refusing on a lapsed row would leave the tenant
with nothing to withdraw and no way to re-declare.

The reason is recorded for the tenant's own governance record. It is

never shown on the platform-wide list and never carried in an audit event.

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Path Params
uuid
required

The caller's own tenant.

Body Params

Declares a time-boxed, revocable authorisation for ANKA support to act as this tenant. The authorisation is granted to the PLATFORM_SUPER_ADMIN role, not to a named individual.

int32
1 to 24

Hours the authorisation stays live. Omit for the 8-hour default (one support shift). A value above the 24-hour ceiling is REFUSED with 400 — it is never silently reduced.

string
required
length between 0 and 512

Why support access is being authorised. Recorded for the tenant's own governance record; never shown on the platform-wide list and never carried in an audit event.

Headers
string
enum
Defaults to application/json

Generated from available response content types

Allowed:
Responses

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application/problem+json